Getting Started – Marlow Maison – Help Center

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Welcome To The Help Center

Getting Started

6

How to Download Your Files From Etsy
Trouble Downloading?
What’s Inside Your Folder
Understanding Your Files
What Can Be Edited?
Accessing Your Canva Templates

Editing Your Designs

8

How to Replace Images in Frames
How to Edit Text in Your Template
How to Change Colors in Your Design
How To Change Fonts
How to Move and Resize Elements
Duplicating Elements
Locking and Unlocking Elements
Editing And Replacing Social Icons

Editing Your Package

9

Editing Your Premade Logo Kit
Editing Your Etsy Starter Kit
Where Should I Save My Files?
Which Logo Should I Use Where?
I Messed Up My Design — Can I Start Over?
Why Does My Design Look Different After Download?
Why Can’t I Unlock an Element?
Why Does My Logo Look Blurry?
Why Can’t I Change the Icon Color?

Etsy Shop Setup Tutorial

15

Beginner To Launch
Switching to a Seller Account
Shop Preferences & Basic Setup
Shop Branding (Banner, Icon, Bio)
Announcement Area
Shop Policies & Info
Uploading Your First Listing
Digital vs Physical Products
Shipping Setup (Physical Products)
Shop Sections
Etsy Banners & Image Sizes
Receipt Banner & Messages
Auto Replies (Quick Responses)
Etsy Star Seller Program
Final Checklist Before Launch

Design Fundamentals

8

Always Back Up Files
What Is A Pixel?
What is DPI?
RGB vs CMYK
Why Designs Look Different On Different Screens
What Is Aspect Ratio?
Vector vs Raster
Common Design Sizes

Canva Beginners Tutorial

10

⭐ Start Here
Canva Beginners Guide
Working With Layouts
Working With Images
Resizing Designs
Exporting Designs
Canva Features Many Beginners Don’t Know Exist
Troubleshooting
Do I Even Need Canva Pro?
You’ve Upgrade To Pro, Now What?

Using Photopea (Free Canva Pro Alternative)

8

Introduction
What Is Photopea?
Removing A Background For Free
Resizing Images
Cleaning Up Images
Converting an Image Logo Into a Transparent PNGv
Editing Text PSD (Photoshop) File
Creating Transparent Images For Free

Troubleshooting

15

Before You Contact Support (Quick Checklist)
Why Does My Etsy Banner Look Cropped?
Why Does My Font Look Different?
Why Won’t My Image Go Into the Frame?
Why Can’t I Download My Files?
Why Do My Colors Look Different on Another Screen?
My Canva Link Isn’t Opening
My Downloaded Files Are a ZIP Folder
Why Does My Design Move When I Click Something?
I Accidentally Deleted Something
Can I Break My Template?
Why Can’t I Download With a Transparent Background?
Why Can’t I Edit Part of the Design?
Why Does Canva Say “Pro Element”?
My Text Doesn’t Fit the Design

Services And Upgrades

6

Change Your Locked Icon Color
Faux Foil Your Icon
Logo Kit Editing Service
Etsy Starter Kit Editing Service
Style Change Ticket
Revision Ticket

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Home
Welcome To The Help Center
Getting Started

Getting Started

How to Download Your Files From Etsy
Trouble Downloading?
What’s Inside Your Folder
Understanding Your Files
What Can Be Edited?
Accessing Your Canva Templates

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Help Center for Marlow Moon and Marlow Mallow Design Shops

Welcome To The Help Center